Frequently Asked Questions
Do you ship Internationally?
For international customers, please contact us via info@gadojewellers.com to arrange your Gado order.
What quality of gold does Gado use?
The purchase of gold jewelry is an investment that is worn today and increases in value tomorrow... and the years to come.
The value of gold lies in its purity, but its longevity & strength comes from a necessary balance.
Each karat level represents a different ratio of pure gold to alloy metals, influencing both colour and durability.
18K gold is our standard at Gado, ensuring that every piece holds its form, luster, and value for generations.
10K Gold (41.7% gold)
Practical and durable, but lighter in tone and less radiant. Common in everyday or entry-level jewelry.
14K Gold (58.3% gold)
A balanced choice between strength and purity. Its colour is softer than 18K but still luminous. Often used in mid-tier fine jewelry.
18K Gold (75% gold)
The hallmark of true fine jewelry. It offers a rich, glowing hue, minimal tarnish, and the perfect harmony between beauty and resilience.
22K & 24K Gold (91.6%–99.9% gold)
Exceptionally rich in colour but the metal is far too soft for gemstone settings or daily wear. This karat level is often reserved for ceremonial pieces or collectibles.
What natural gemstones does Gado use?
Every gemstone we use is formed over millennia, polished by hand, and chosen for its character, colour, and light.
We source our materials with respect for nature and a commitment to authenticity.
Emeralds
We source our emeralds from Colombia, where the world’s most vivid emeralds are found. Revered for their deep green tone, each emerald embodies renewal, legacy, and allure.
Diamonds
Timeless symbols of love and strength. Each diamond is chosen for exceptional brilliance, clarity, and ethically responsible sourcing.
Natural Zircon
A natural gemstone, formed deep within the earth - not to be mistaken for cubic zirconia, which is a synthetic imitation.
Natural zircon is prized for its remarkable brilliance and spectrum of colours, from white to vibrant pinks, blues, and greens.
Aquamarine
The gem of serenity and clarity, with sea-blue hues that evoke calm and purity.
Turquoise
An ancient talisman of protection and fortune, celebrated for its distinct sky-blue colour and timeless character.
Malachite
A stone of transformation and protection, recognized by its rich green bands and natural swirls. Each malachite surface is one of a kind - no two patterns are ever identical. Prized for centuries, these stones bring depth, vibrance, and symbolic power to our modern world.
Onyx
A deep, lustrous black stone symbolizing strength and self-mastery. Onyx offers a dramatic complement to gold and emerald designs.
Mother of Pearl
A luminous organic gem admired for its soft iridescence and natural elegance.
Agate
A stone of grounding and balance, featuring unique bands and natural color variations that make each piece one-of-a-kind.
Amber
Golden and warm, amber is fossilized tree resin - a window into ancient time, carrying natural inclusions that make every piece unique.
Sapphire
Renowned for its royal blue hues, sapphires represent wisdom, loyalty, and enduring beauty.
Ruby
A symbol of passion and vitality, the ruby’s deep red radiance captures the fire of the heart.
& many more.
We see gold and gemstones not as materials but as stories where treasures of the earth are shaped into heirlooms of meaning, preparing to tell a story for generations to come.
Are Zircon the same as Cubic Zirconia?
Zircon is a naturally formed gem, just like an emerald or diamond. It was the inspiration for cubic zirconia, due to its natural brilliance & variance in colours.
Cubic Zirconia is a lab synthesized stone.
The main differences are their origin (natural vs. lab made), their composition (zirconium silicate vs. zirconium oxide), and their overall properties.
Natural zircon is formed like any other natural gemstone and it tends to have a slightly warmer sparkle, while Cubic Zirconia is more durable as lab created gemstone but can become cloudy over time.
Are Gado products guaranteed?
Each Gado purchase comes with a lifetime gold guarantee, a promise that the gold will not tarnish or discolour and if it does - we'll replace it. Our 18K gold is premium (Italian 750) and we stand behind it 100%.
Are Gado's products with natural gems certified?
All of Gado's jewelry that feature natural gemstones will come with an official certificate indicating the key details & source of the specific gem in your piece, authorized by a certified GIA gemologist.
Can I create custom jewelry outside of Gado's own designs?
Yes! There are two avenues to customized jewelry at Gado.
1. You can take any existing Gado design and adjust it to your specifications. We can adjust the gold colour, the weight, the gemstones used, and more.
2. You can consult with Gado on a design you envision and we will bring it to life through our consultation, 3D rendering, and final production process.
Where is Gado's store located?
Gado is based out of Mississauga and are currently operating strictly as a virtual store until we find a physical location that suits our vision. While we are online only at the moment, we are available to consult over the phone, via a virtual meeting, or even in person within the GTA to discuss any bespoke creations you are entrusting with Gado. Connect with us via WhatsApp, by phone, or email us to schedule a meeting.
What is Gado's Emerald Club about?
Launching in 2026, Gado's Emerald Club offers a VIP experience for our customers & subscribers to gain early access to launches, exclusive promotions, and more.
Subscribe today to ensure you get the full brief when we launch in early 2026!
Why are emeralds Gado's favourite gem?
Emeralds have been a coveted gem for millennia, well-documented in royal, religious, and ceremonial contexts that include the likes of ancient Egyptian times and Roman emperors.
Their deep green colour is connected with the symbolism of rebirth, growth, protection, and enduring love.
Aesthetically, there is no other natural gemstone that can replicate the richness of the emeralds velvet-like green.
Coloured gemstone demand has been on the rise for many years now, and with consumers become more conscious of origin and mining practices, high-quality, verifiably natural emeralds are both harder to secure and more desirable.
This is one of the many reasons we ethically source our Emeralds from Colombia, specifically Muzo and Chivor, where many of the worlds finest emeralds originate.
Ultimately, emeralds are rarer in their creation. They form only when the earth aligns impossibly, when fragments of beryllium meets chromium under precise pressures. Their youth, in comparison to diamonds, is part of their beautiful story: they are gems born of change, movement, and the precise shifting of continents, carrying the colour of renewal and natural beauty.